Store owner — action required before launch. The warranty period and claim process below are placeholders. Replace every [BRACKETED] value with your actual terms, or remove this page and the warranty links in the navigation. Publishing an unconfirmed warranty period creates a binding commitment.
Warranty period
Your HydrojenBottle hydrogen water bottle is covered against manufacturing defects for [WARRANTY PERIOD — e.g. 12 months] from the date of delivery.
What is covered
- Faults in the electrolysis cell that prevent the bottle from generating hydrogen under normal use.
- Battery failure or failure to hold a charge outside normal degradation.
- Failure of the LED display or the power button.
- Manufacturing defects in the glass body, lid or base as supplied.
What is not covered
- Accidental damage, including dropped or cracked glass.
- Damage caused by putting anything other than clean drinking water into the bottle — juice, tea, milk and carbonated drinks in particular.
- Damage from submerging the base in water.
- Reduced hydrogen output caused by mineral scale where the descaling routine in the manual has not been followed.
- Normal cosmetic wear.
- Bottles that have been opened, modified or repaired by anyone other than us.
Making a claim
Contact us through the contact page with your order number and a description of the fault. Photographs or a short video of the problem help us resolve things faster. We will respond within [RESPONSE TIME] and, where a claim is valid, will [REMEDY — e.g. repair, replace or refund].
Your statutory rights
This warranty is in addition to, and does not affect, your statutory rights as a consumer under applicable law.
See also: refund policy · shipping policy · FAQ